Privacy Policy

Effective Date: 01/01/2025

At RevolutionEyes Glasses, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you visit our website or make a purchase. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect the following types of personal information:

When You Make a Purchase:

  • Name
  • Billing and delivery address
  • Contact details (email and phone number)
  • Payment information (processed securely via third-party payment providers)
  • Order details

 

When You Use Our Website:

  • IP address
  • Browser type and version
  • Device information
  • Cookies and tracking data (see Section 7 for more details)

     

When You Contact Us:

  • Any personal data you provide via email, phone, or contact forms.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.
  • Communicate with you regarding your purchases or queries.
  • Improve your shopping experience on our website.
  • Comply with legal obligations (e.g., tax records).
  • Send marketing emails (only if you have opted in).

3. Sharing Your Information

We only share your personal data when necessary and with trusted third parties, including:

  • Payment processors: To securely process your payments.
  • Delivery providers: To ship your orders.
  • IT and marketing service providers: To support website functionality and email communications.
  • Legal authorities: If required to comply with laws or regulations.

All third-party providers are contractually obligated to handle your data securely and in accordance with applicable data protection laws.

4. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data (subject to legal requirements).
  • Restriction: Limit the processing of your data in certain circumstances.
  • Objection: Opt out of specific types of data processing, such as marketing.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, please contact us at info@revolutioneyesglasses.com.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. For example:

  • Order information: Retained for six years for tax and accounting purposes.
  • Marketing data: Retained until you opt out or withdraw consent.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. This includes:

  • Secure encryption of payment data.
  • Regular security audits.
  • Restricted access to sensitive information.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences.
  • Track website usage for analytics.
  • Deliver personalised advertisements (where consent has been provided).

You can manage your cookie preferences via your browser settings or by using the cookie management tool on our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and where appropriate, we will notify you via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

RevolutionEyes Glasses
Email: info@revolutioneyesglasses.com